A coherent operator chain
Halcyon Super Holdings B.V. appears across Terms, privacy material and the CGA registry; Solas Technologies is identified as its payment subsidiary.
CCC–012INVESTIGATION PUBLISHED · 02 SEP 2026
Is Cloudbet a Scam or Legit?
We traced the company and payment subsidiary, checked the published Curaçao licence against the official registry, mapped 29 crypto assets and tested the instant-withdrawal story against months-long account-review complaints.
LEGITIMATE OPERATION · MATERIAL CONTROL POINTS
Short answer: Cloudbet is a real, long-running casino and sportsbook. Its operator, product and cashier are unusually well documented, so we found no evidence sufficient to call it a scam. The 75/100 score is held back by a current licence-status question and a recurring pattern of prolonged integrity, KYC and withdrawal reviews.
LEGITIMACY SCORE75/ 100LEGITIMATE · LIMITATIONS
CONFIDENCEBStrong first-party trail; current licence status and account-level outcomes remain unresolved
Identity87
Licence60
Payments92
Withdrawals60
Complaints60
Security100
Executive findings
Cloudbet documents the machinery—then leaves one regulatory date unresolved.
The business identity, payments and verification logic are public in unusual detail. The open question is narrower but important: whether the licence displayed on-site was renewed after the latest registry end date we could locate.
KYC changes the limits
Phone-only Level 1 retains a $2,200 daily withdrawal ceiling; ID, address and face verification remove the published daily limit.
Review time can overwhelm payout time
The 24-hour withdrawal target excludes account and betting-integrity reviews; public cases describe restrictions lasting weeks or months.
Current licence renewal
The official registry match is real, but the newest snapshot located still showed an end date of 23 May 2026.
Observed product
Sportsbook first, full casino beside it.
The public interface combines sports, live markets, esports, more than 2,000 advertised slots, live dealer tables, Cloudbet Originals and a crypto-first wallet layer.
OPEN EVIDENCE Casino & Originals
Slots, live dealer, roulette, blackjack, baccarat, arcade and crash are visible, with a separate Cloudbet Originals route.
Sports & esports
Pre-match and live sports sit alongside Counter-Strike, Dota 2, FIFA, Valorant and League of Legends markets.
Multi-network cashier
Twenty-nine assets are documented, with Ethereum, BNB Chain, Solana, Tron, Polygon, Base, Avalanche and other routes.
Identity and domain
The legal chain is visible from brand to payment processor.
This is one of Cloudbet’s strongest areas: the current Terms name the operator, company number, address, licence number and a wholly owned Cyprus payment subsidiary.
Halcyon Super Holdings B.V.
- Company number
- 148526
- Jurisdiction
- Curaçao
- Published address
- Abraham Mendez Chumaceiro Boulevard 03, Willemstad
- Payment subsidiary
- Solas Technologies Limited · Cyprus
- Beneficial owner
- Not publicly confirmed
Domain registered
Cloudbet.com was created on 3 October 2008; domain age is context, not proof of uninterrupted operation.
Published launch era
Cloudbet publicly dates its crypto betting operation to 2013.
CGA licence record
Licence OGL/2024/328/0599 entered the published registry under Halcyon Super Holdings B.V.
Current document set
Identity, payment, verification and responsible-play files remain live and internally consistent.
OPEN EVIDENCE Address discrepancy: the Privacy Policy displays Boulevard 50 while the current Terms and site footer show Boulevard 03. This may reflect an office or document-update difference; it deserves correction but does not erase the consistent entity number.
Licence investigation
The entity and number match. The current validity window does not.
We separated the existence of the licence record from the unresolved question of renewal after the date shown in the latest public snapshot located.
Curaçao Gaming Authority
Cloudbet states that Halcyon Super Holdings B.V. is licensed under OGL/2024/328/0599.
ENTITY + NUMBER MATCHOfficial row located
The CGA registry lists the same company, number, B2C class and company identifier.
DOCUMENTED MATCH23 May 2026
The June 2026 registry snapshot still displayed this end date. A later renewal record was not located.
RENEWAL NOT CONFIRMEDWhat this means: it is inaccurate to say “no licence record”. It is equally inaccurate to present current validity as independently confirmed from the material we found. Check the live regulator certificate before depositing.
Open registryKYC and account controls
Verification is optional—until a limit, risk trigger or review makes it mandatory.
Cloudbet publishes a simple two-level interface, while its AML terms preserve broader risk-based powers to request more information, monitor transactions, suspend activity or terminate an account.
UNVERIFIED
Play may be available, but a $2,200 lifetime deposit cap and $2,200 daily withdrawal limit apply.
PHONE
A verified phone number unlocks Level 1; deposit and withdrawal limits still apply.
ID + ADDRESS + FACE
Photo ID, proof of address and face verification remove the published deposit and daily-withdrawal ceilings.
RISK-BASED REVIEW
PEP, jurisdiction, transaction and suspicious-activity signals can trigger additional documents and monitoring.
The limit resets 24 hours after the previous withdrawal.
Level 2 is described as instant in routine cases, with manual approval taking up to 24 hours.
The operator reserves the right to ask for documents during account use.
OPEN EVIDENCE Before deposit
Confirm country eligibility and the $2,200 lifetime unverified deposit cap.
Before withdrawal
Complete the required playthrough and ensure the requested amount fits the account’s verification level.
During review
Keep the upload confirmation and ask whether the open control is identity, address, source of funds, location or betting integrity.
After restriction
Preserve balances, bet IDs, transaction IDs, Terms and dated support messages before escalating.
Coins, networks and fees
A broad cashier with unusually specific public documentation.
Minimums and fees are dynamic. The values below are examples captured from the live fee table; the withdrawal screen remains the final source before sending funds.
Bitcoin · BNB Smart Chain
- Min withdrawal
- 0.00001 BTC
- Operator deposit fee
- 0
- Withdrawal cost
- Network fee shown live
Ethereum · Arbitrum · BNB · Base
- Min withdrawal
- 0.0002 ETH
- Operator deposit fee
- 0
- Withdrawal cost
- Network-specific
Ethereum · BNB · Avalanche · Solana · Polygon · Tron · TON
- Min withdrawal
- 0.1–20 USDT
- Operator deposit fee
- 0
- Withdrawal cost
- Route-specific
Ethereum · BNB · Avalanche · Solana · Polygon · Tron · Base
- Min withdrawal
- 1–20 USDC
- Operator deposit fee
- 0
- Withdrawal cost
- Route-specific
Solana · BNB Smart Chain
- Min withdrawal
- 0.001 SOL
- Operator deposit fee
- 0
- Withdrawal cost
- Network-specific
Litecoin · BNB Smart Chain
- Min withdrawal
- 0.002 LTC
- Operator deposit fee
- 0
- Withdrawal cost
- Network-specific
Ripple Mainnet
- Min withdrawal
- 1 XRP
- Operator deposit fee
- 0
- Withdrawal cost
- Tag may be required
The Open Network
- Min withdrawal
- 1 TON
- Operator deposit fee
- 0
- Withdrawal cost
- Check memo/comment
29 assets documentedNative coins, stablecoins and token routes are listed by network.
No wrapped substitutesCloudbet says USDC.e, USDT.e and other bridged variants are unsupported.
Playthrough before cashout1× for unverified accounts; 0.25× for verified accounts, plus claimed tips.
OPEN EVIDENCE Withdrawal investigation
The blockchain leg can be fast. The account-review clock is separate.
Cloudbet’s public target covers ordinary processing. It does not create a maximum duration for betting-integrity, KYC or security investigations.
Request
Choose asset, network, address and amount.
Confirm
Approve by email or Telegram; include 2FA when enabled.
Playthrough
System checks 1× or 0.25× deposit turnover.
Account review
Limits, location, KYC, security and betting integrity can intervene.
Broadcast
Approved funds are sent to the destination wallet.
Confirmations
The receiving wallet waits for blockchain settlement.
Most withdrawals are described as instant; some can remain in internal processing for up to 24 hours.
The history page may display these expected bands before directing the user to support.
We did not deposit or submit a withdrawal for this investigation. Published speed is not a measured result.
Complaint files include KYC and integrity reviews extending beyond the ordinary processing target.
Do not merge the clocks.
“Withdrawal processing” measures an approved cashout. “Account review” measures the preceding compliance or integrity decision. A platform can advertise fast broadcasts while still producing long review disputes.
Complaint intelligence
Resolution is common. Long, opaque reviews are the recurring pressure point.
We screened a recent set of indexed complaints and contextualised it against the platform’s longer public record. Reports are allegations until supported; resolution labels do not reveal every private settlement term.
Betting-integrity review
RecurringRestrictions reported from weeks to six months; several recent files were later marked resolved.
PUBLIC REPORTS · NOT AUTOMATICALLY VERIFIEDKYC at withdrawal
RecurringPlayers describe verification requests after requesting larger cashouts; this aligns with risk-based powers but creates timing friction.
PUBLIC REPORTS · NOT AUTOMATICALLY VERIFIEDAccount restricted or closed
MaterialSome files allege blocked access or withheld balances. Outcomes vary from payment and closure to unresolved disputes.
PUBLIC REPORTS · NOT AUTOMATICALLY VERIFIEDWithdrawal pending
RecurringOrdinary pending cases can resolve in days; the longest files usually involve a separate account investigation.
PUBLIC REPORTS · NOT AUTOMATICALLY VERIFIEDSports settlement disputes
OccasionalA smaller set concerns voided or graded bets, requiring event-specific sportsbook-rule review.
PUBLIC REPORTS · NOT AUTOMATICALLY VERIFIEDBonus and playthrough
OccasionalCurrent 1×/0.25× deposit turnover and promotion rules should be preserved before accepting an offer.
PUBLIC REPORTS · NOT AUTOMATICALLY VERIFIEDRecent AskGamblers entries plus selected detailed case histories; not a prevalence estimate.
This is platform-provided case status, not a satisfaction score and not proof that every allegation was unfounded.
Interpretation rule: Cloudbet’s repeated engagement and many resolved files are positive redress signals. The recurrence and duration of restricted-account cases still reduce the withdrawal and complaint scores.
Signal matrix
What the evidence supports—and what it does not.
- Named operator and company number
- Long-lived domain and operating history
- Detailed fee and network table
- 2FA and withdrawal confirmation
- Published responsible-play controls
- Risk-based KYC and AML monitoring
- Deposit playthrough
- Network fees and minimums
- Large-cashout review
- Country and provider restrictions
- Prolonged integrity-review reports
- Broad account enforcement clauses
- Account restrictions around cashout
- Offshore dispute route
- Post-May 2026 licence renewal
- Beneficial ownership
- Maximum review duration
- CCC-measured payout time
Reconstruct the verdict
Seventy-five points, with the regulatory uncertainty left visible.
Each row shows the exact contribution to the 100-point model. Confidence B reflects strong first-party documentation but unresolved licence currency and account-level outcomes.
WEIGHTED RESULT75/100LEGITIMATE WITH LIMITATIONSCONFIDENCE B
Operator identity
1513Cloudbet names Halcyon Super Holdings B.V., company 148526, as operator and data controller. Solas Technologies Limited is identified as a wholly owned payment subsidiary.
Licence & scope
159The operator publishes Curaçao licence OGL/2024/328/0599 and the CGA registry matches the entity and number. The newest official registry snapshot located still showed a 23 May 2026 end date, so current renewal status is not publicly confirmed here.
Withdrawals & KYC
159Two verification levels, a $2,200 unverified daily withdrawal limit, a 24-hour processing ceiling and risk-based checks are documented. Prolonged integrity-review complaints remain a material pattern.
Payments
1211Cloudbet publishes 29 assets, multi-network routes, live minimum withdrawals and fees. Deposits are fee-free; withdrawal network costs are displayed and vary.
Complaints & redress
106The complaint trail includes many resolved cases, but account restrictions, KYC at cashout and reviews lasting months recur. Offshore escalation remains less direct than a domestic regulator route.
Domain & security
88Cloudbet.com dates to October 2008, is registered through October 2026, uses Cloudflare and HTTPS, and supports 2FA and email or Telegram withdrawal confirmation.
Game integrity
87A large casino, named studios, Cloudbet Originals, sportsbook and esports are publicly visible. Product reality does not independently verify every RNG or market settlement.
Terms & enforcement
74The Terms identify the operator and publish key rules, but allow broad suspension, closure, voiding and forfeiture powers for suspected prohibited conduct.
Player protection
54Deposit limits, cooling-off periods and one-, three-, five-year or lifetime self-exclusion are documented. These are operator-level controls rather than a universal regulator-linked block.
Support continuity
54Cloudbet publishes live chat and help-centre routes and responds in many complaint files. We did not perform an authenticated timed support test.
Formula
Points are awarded directly against each published weight. Unknowns earn no positive credit; they are not automatically misconduct. Total: 13 + 9 + 9 + 11 + 6 + 8 + 7 + 4 + 4 + 4 = 75/100.
Fit, not universality
Who Cloudbet suits—and who should take another route.
Suitable for
- Players who want sportsbook, esports and casino in one crypto account
- Users who value a broad, documented multi-network cashier
- Players prepared to complete full Level 2 verification
- Readers comfortable with offshore Curaçao dispute handling
Consider another option if
- You need independently confirmed current licence validity before funding
- You cannot provide ID, address and face verification
- You require a published maximum duration for integrity review
- You want a domestic regulator and local self-exclusion register
Pending withdrawal protocol
Diagnose the hold before arguing about the clock.
A useful escalation names the exact transaction, stage and unresolved control. Preserve evidence before changing the account or placing another bet.
- 01
Network
Confirm asset, chain, address, memo/tag and fee.
- 02
Confirmation
Complete the email or Telegram approval and save it.
- 03
Playthrough
Record the 1× or 0.25× progress shown in the cashier.
- 04
Limits
Check the $2,200 unverified ceiling and verification status.
- 05
KYC
Save submission receipts for ID, address and face verification.
- 06
Integrity
Ask which bet or rule is under review and request a case number.
- 07
Timeline
Log every status change, date, agent and promised update.
- 08
Escalation
Request a written final position before using an external complaint route.
Final verdict
Cloudbet looks legitimate. Its strongest risk is the gap between a fast cashier and a potentially slow investigation.
Cloudbet is a genuine, established crypto casino and sportsbook with a coherent operator identity, long domain history, broad product and one of the better public payment datasets in this category. We found no documented basis to call it a scam.
The caution is specific: current licence renewal was not independently confirmed from the latest official registry snapshot located, while public cases repeatedly describe account restrictions and reviews far longer than the ordinary 24-hour cashout target. Verify the live licence certificate, country eligibility and Level 2 requirements before a larger deposit.
Cloudbet questions
Specific answers for scam, legitimacy, licence, KYC and withdrawal searches.
Every answer distinguishes operator claims, official records, public reports and facts we could not independently confirm.
Is Cloudbet a scam?
We found no evidence sufficient to classify Cloudbet as a confirmed scam. It is a long-running, functioning casino and sportsbook with a named operator and extensive payment documentation. Our 75/100 score reflects strong operating evidence, tempered by unresolved current licence-status evidence and recurring prolonged-review complaints.
Is Cloudbet legit?
Cloudbet appears to be a genuine gambling operation. Halcyon Super Holdings B.V. is consistently named in the Terms, Privacy Policy and Curaçao registry. Legitimate operation does not mean every withdrawal is instant or every dispute is low risk.
Who owns and operates Cloudbet?
Cloudbet states that Halcyon Super Holdings B.V., Curaçao company number 148526, operates the platform. Its Terms identify Solas Technologies Limited in Cyprus as a wholly owned subsidiary handling some payment methods. Beneficial ownership was not established from the public files reviewed.
Where is Cloudbet licensed?
Cloudbet claims Curaçao licence OGL/2024/328/0599. The official registry snapshot we located matches that number to Halcyon Super Holdings B.V., but its displayed end date was 23 May 2026. We did not find a newer public entry establishing the present renewal status.
Does Cloudbet require KYC?
Verification can be requested at any time. Level 1 uses a phone number. Level 2 uses photo ID, proof of address and face verification. Unverified access may remain available, but lower deposit and withdrawal limits apply until approval.
What is Cloudbet’s withdrawal limit without KYC?
The current help centre publishes a $2,200 daily withdrawal limit for Level 1 or unverified accounts. It also publishes a $2,200 lifetime deposit cap before Level 2 verification.
How long do Cloudbet withdrawals take?
Cloudbet says most crypto withdrawals are processed instantly and some can take up to 24 hours. This is an operator-published target, not our measured time. Integrity, KYC, geolocation and security reviews can extend the practical timeline.
Why can a Cloudbet withdrawal be pending?
Documented causes include email or Telegram confirmation, network fees, 1× or 0.25× playthrough, withdrawal limits, KYC, security checks, jurisdiction restrictions and betting-integrity review. Ask support to name the exact open control.
Does Cloudbet charge crypto withdrawal fees?
Cloudbet publishes no deposit fee and a variable flat withdrawal fee intended to cover network costs. The amount depends on the asset and network and should be checked on the live withdrawal page.
Which cryptocurrencies does Cloudbet support?
The reviewed help page listed 29 assets, including BTC, ETH, USDT, USDC, SOL, LTC, DOGE, XRP, ADA, AVAX, BNB, TON and HBAR. Several assets support multiple networks; bridged variants such as USDC.e and USDT.e are explicitly excluded.
Does Cloudbet have a sportsbook?
Yes. The public product includes a full sportsbook, live betting, esports and sport-specific markets alongside the casino and Cloudbet Originals.
Can Cloudbet restrict an account after a withdrawal request?
The Terms and help centre allow security, KYC, jurisdiction and integrity controls. Public reports include restrictions triggered around cashout, sometimes lasting months. A restriction is not automatically misconduct, but the operator should identify the rule and required next step.
What should I do if Cloudbet is reviewing my account?
Stop placing new bets, save the balance, withdrawal ID, bet IDs, verification status and applicable Terms, then request a written reason, required documents, review owner and next update date. Escalate using the complaint route if deadlines repeatedly pass without a substantive answer.
What is a tested alternative to Cloudbet?
Bitsler is our tested and documented alternative for readers seeking a mature crypto-native casino with Originals and sportsbook access. Check current regional eligibility, the exact coin network and live withdrawal rules before depositing.
Evidence register
Sources consulted for CCC–012.
First-party targets remain labelled as operator claims. Public reports detect patterns; they do not automatically establish misconduct.
Cloudbet Terms & Conditions
Halcyon Super Holdings B.V., company 148526, licence claim, Solas Technologies payment role, account rules and enforcement powers.
Curaçao Gaming Authority registry
Licence OGL/2024/328/0599 matched Halcyon Super Holdings B.V.; the 8 June 2026 snapshot retained a 23 May 2026 end date.
Cloudbet verification levels
Level 1 phone verification; Level 2 ID, proof of address and face verification.
Cloudbet withdrawal limits
$2,200 daily limit before Level 2; no published daily ceiling after Level 2, subject to additional review.
Cloudbet withdrawal timing
Most crypto withdrawals described as instant, with some taking up to 24 hours.
Cloudbet transaction-fee table
Live coin/network minimums and withdrawal fees; no deposit fee.
Supported cryptocurrencies
Twenty-nine listed assets and their supported native and token networks; bridged variants excluded.
Playthrough requirement
1× deposits and tips for unverified accounts; 0.25× after verification.
Cloudbet public casino
Casino categories, Originals, sportsbook, esports, welcome proposition and withdrawal-speed claims visible without login.
Verisign RDAP
Cloudbet.com created 3 October 2008, registered through 3 October 2026, Cloudflare registrar and nameservers.
AskGamblers complaint index
Recent sample and indexed history covering account restrictions, KYC, integrity reviews, withdrawals and operator responses.
Resolved 10 BTC verification case
A historical KYC delay complaint was marked resolved after verification and payment.
Cloudbet self-exclusion guide
Cooling-off plus one-, three-, five-year and lifetime self-exclusion options.
Cloudbet Privacy Policy
Halcyon Super Holdings B.V. identified as data controller; policy date and privacy contact published.
Investigation log
02 SEP 2026
Case opened; operator, licence registry, RDAP, KYC, payment routes, fees, withdrawal rules, product, responsible-play controls and complaint outcomes reviewed. Score established at 75/100, confidence B.
Crypto Casino Checker Editorial DeskNEXT REVIEW
Recheck when the CGA publishes a newer registry or live certificate, the Terms change, or long-running account-review cases receive documented outcomes.
Event-driven + 60 days