Crypto Casino Complaints: Unpaid Funds and Blocked Accounts

Put the unresolved money at the centre of the complaint

A missing payment, unexplained restriction or disputed deduction deserves a specific answer. Start with the amount unavailable and the decision you want reviewed. You can describe an unresolved claim without accusing the operator of theft or accepting its explanation as established fact.

Withdrawal

Request the payment reference, or the reason it has not been sent and a date for the next response.

Documents

Ask which requirement remains unmet and who can review a repeated rejection.

Bonus deduction

Request the rule version, transactions relied on and calculation of the removed balance.

Account closure

Ask what happens to the deposit, winnings and any disputed bonus portion separately.

Reported problems and unresolved outcomes

Casino nameName rangeOperation104 records

Reported problems and unresolved outcomes
Casino	Documented finding	Full review
0xBet	€596,000 balance reversal unresolved on 18 August 2026: insufficient casino evidence. Context and source €4,880 self-exclusion complaint unresolved; separate €950 historical withdrawal confirmed paid. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
1xBet	A September 2026 partial-payment case remains open; other closures did not confirm all winnings paid. Context and source The documented 2024 amateur-sports controversy concerns market transparency; current availability not established. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
500 Casino	Two mediated balance disputes were decided in the operator’s favour on private evidence. Context and source Neither closure establishes payment of the full claimed balance; the decisions do not independently prove abusive confiscation. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
7BitCasino	A 2019 0.8 BTC complaint ended with the casino’s action upheld, without payment established. Context and source The separate $727 dispute includes player-confirmed receipt after mediation. Confirm the current operator-specific escalation route. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Acebet.co	About $20,000 account-ban claim remains unresolved without confirmed repayment. Context and source Separate sports dispute was rejected as outside mediator scope, not established as paid. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Basebet.io	Public document-rejection complaints lack confirmed repayment in the reviewed replies. Context and source Separate 1,061 USDT complaint was paid in February 2025; it does not establish post-closure recovery. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
BC.Game	Reviewed disputes include prolonged restrictions, a claimed uncredited deposit and operator-favourable closures. Context and source Historical accountability concerns and limited support already carry substantial deductions in the current score. Case evidence dated 2026-09-27 · Sources and case context	Read investigation
BetChain	Unresolved withdrawal and promised deposit-return cases remain public. Context and source A separate resolved forum thread ended with deposit-only permission, not confirmed payment of disputed winnings. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Betcoin.ag	The approximately 55 USDC complaint includes a materially relevant prior-account admission. Context and source A separate 1,210 USDT player report lacks confirmed recovery; allegations are attributed, not adjudicated facts. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
BetFury	The reviewed $5,000 sportsbook account-block complaint remains unresolved. Context and source A July 2022 forum thread also ends without author-confirmed payment; third-party reassurances are not a settlement. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Betgoat	5,500 USDT and 101 USDT complaints remain unresolved, without confirmed payment. Context and source 165 USDT sports case closed outside mediator expertise; partial 50 USDT transfer did not settle the whole complaint. Submission deadlines conflict. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Betmode	Cashback complaint has customer-confirmed resolution; separate $7,000 complaint closed without confirmed recovery. Context and source Official support and management escalation available; settled-wager disputes have a short filing window. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Betninja	€1,910.08 bonus dispute closed without a confirmed payout; a £1,024 case ended procedurally. Context and source An operator response defended voiding €3,157; saying a deposit remains available does not confirm receipt. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
BetOnline	Specific account-closure and PUNT settlement disputes remained unresolved when reviewed. Context and source These attributed cases do not establish a payout-failure rate; a response or reopening is not confirmation of payment. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Betpanda	Specific unresolved account-closure reports include a first-withdrawal case and a large live-roulette balance allegation. Context and source Amounts and narratives remain attributed to the players; no independent audit or confirmed public remedy established. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Betplay.io	April 2025 BitcoinTalk report describes $1,700 and $1,250 in separate accounts without a verified final payment. Context and source An August 2024 self-exclusion report also lacks a confirmed reimbursement; selected reports are not a measured failure rate. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Bets.io	A 1,457 USDT complaint remains unresolved after no casino response. Context and source Another case closed after player silence; a separate returned deposit does not establish payment of all disputed winnings. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
BetUS	A September 2026 cash-balance complaint is Unpursuable at BBB, not paid. Context and source A separate public chips dispute received a general-rule reply without confirmed recovery. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Bitcasino.io	The $450 document-rejection dispute ended without a response or confirmed recovery. Context and source Historical cases have different outcomes. The current Anjouan procedure names ADR providers and uses 14-day game/30-day account filing windows. Case evidence dated 2026-09-27 · Sources and case context	Read investigation
BitStarz	A 5.5 ETH confiscation allegation lacks a verified payment or final decision in the accessible record. Context and source A historical $20 refund and a resolved upload failure are narrower outcomes; neither settles the larger disputed balance. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Block Spins	€60,000 account-closure case unresolved: insufficient evidence from the casino. Context and source Separate ¥330,000 deposit case unresolved without casino response; LCB thread appears to duplicate the €60,000 dispute. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
BlockBet	Two separate account-closure complaints, $307 and 296 USDT, remain unresolved with no operator response in mediation. Context and source A 2,400 USDC case closed after the customer stopped responding; payment and the merits were not established. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Bodog	A historical $18,002 remainder dispute has no public recovery confirmation. Context and source A separate $42,000 account was re-enabled; the final message does not establish payment. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Bovada	Public disputes for $2,800, $8,200 and $4,700 lacked a confirmed remedy in the reviewed records. Context and source Amounts and conduct remain attributed; AskGamblers reported missing evidence in the $2,800 case. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Bspin.io	A 2023 dispute over a free-spin cashout cap remained unresolved. Context and source The later verification case was not a confirmed payout; a separate maximum-bet case was rejected on its merits. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Cafe Casino	Two separate forum account-hold reports have no confirmed recovery in the inspected replies. Context and source An over-$30,000 Reddit case later received player-confirmed payment; it is not counted as an unpaid loss. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
CasinOK	Large bonus dispute ultimately rejected after additional evidence; full claimed payment not established. Context and source Another cap case identified an omitted $20 deposit and subsequent $100 credit. Complaint deadlines conflict: 7 days versus 2 months. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Chancer Casino	Customer describes around CAD 10,000 sportsbook balance; AskGamblers case remains unresolved with no confirmed refund. Context and source $700 case closed in the casino’s favour after private-evidence review; resolved label does not confirm payout. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Chips.gg	Two reopened balance disputes remained unresolved after further questions went unanswered. Context and source One case included some technical evidence; neither record confirmed full payment. Selected cases do not establish a failure rate. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Cloudbet	A 4,600 USDT thread records an acknowledged review with no later payment shown for its author. Context and source Other outcomes include a deposit-only refund, a player-confirmed historical payment and an unresolved self-exclusion dispute. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Cocobet	The contract publishes a two-month complaint window and support@cocobet.com. Context and source The stated contractual window does not determine every legal right; recovery performance was not tested. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
CoinCasino	A reopened payout case remained unresolved despite partial payment; another case confirmed eventual payment. Context and source A €120 bonus complaint closed against the customer; a separate LTC allegation has no verified recovery. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
CoinPoker	Account-lock reports leave uncertainty about balance access and the review decision. Context and source Additional forum exchanges may overlap the same claimant. A reply or stated review window is not a confirmed return of funds. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Crypto.Games	Cashout restrictions are described in player reports without confirmed individual redress. Context and source The published policy names eCOGRA and response periods; a documented route is not a demonstrated resolution. Case evidence dated 2026-09-27 · Sources and case context	Read investigation
CryptoCasino.com	The TRX dispute ended in acknowledged receipt; the $900 case closed without a confirmed financial result. Context and source A self-exclusion complaint was rejected after private evidence review; a separate record-access exchange did not produce a full public ledger. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
CryptoLeo	No verified operator shutdown announcement or settlement plan found; active licence status does not establish current trading. Context and source Case outcomes include unresolved winnings, payment after prolonged verification and rejection after a balance was played away. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Cryptorino	The 5,000 USDT and NOK 90,000 cases have no documented financial resolution. Context and source A separate refund complaint is marked resolved after an operator payment claim, without public customer receipt confirmation. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Cybet	1,200 USDT verification complaint unresolved on AskGamblers. Context and source $450 case closed after customer stopped responding; 7,200 USDT case rejected on private evidence. Neither ending confirms payment. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Degen.com	410 USDT deposit returned while 513.98 USDT net winnings remained disputed; mediator favoured the operator on provider evidence. Context and source A separate September customer confirmed payment but disputed a warning concerning future withdrawals. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Dexsport	An 84 USDT sportsbook case ended outside the mediator’s remit, without establishing winnings recovery. Context and source A separate 264 USDT forum allegation and a wallet-access exchange do not establish a representative customer-wide failure rate. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
DuckDice	Two distinct sports disputes reviewed; the later €850 forum report continues an earlier complaint. Context and source The latest accessible follow-up lacks confirmed recovery; administrative closure is not payment. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Duel	€7,157 self-exclusion claim unresolved, with wider losses described separately. Context and source $152 reopening case remained unresolved after mediator corrected an earlier reading. $250 deposit-return case closed without payment confirmation. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Duelbits	Three mediated disputes show no confirmed recovery in the records reviewed. Context and source Unanswered claims and a blocked manual-review cashout reduce the rating; the security incident is assessed separately. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Everygame	The historical LCB thread continued after an early resolved label: instalments were reported, followed by a renewed dispute. Context and source Later moderator closure did not establish full recovery; the original summary omitted that continuation. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Flush	A €15,000 linked-account dispute was rejected by the mediator after private evidence review. Context and source An exclusion-reopening case ended with an agreed refund and player-confirmed resolution; this does not erase the original protection concern. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
FortuneJack	A 2018 1.68 BTC dispute records an explicit refusal to pay and remains unresolved publicly. Context and source Other historical cases include payment and deposit-only refunds. They are not current tests of PlayWave’s handling. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Frogbet	September balance and campaign dispute; a later $100 account credit was reported without confirmed external cashout. Context and source The manager’s payment offer, an account credit and received funds are separate outcomes. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Gamdom	Mediation restored a usable verification route and account access in a document-rejection case. Context and source A separate ban allegation has no substantiated amount or confirmed recovery; it is not treated as a proven confiscation. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Goated	The account-link claim has no confirmed recovery; a dice-feature case closed after discussion of changes. Context and source The complaint provision directs players to chat without a published response deadline or named independent service. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Golden Panda	€1,300 old-card dispute and €1,000 business-account dispute remain unresolved after operator non-response. Context and source €6,585 case closed after casino payment claim without player confirmation; other cases include a resolved payment and a rejected claim. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Grailbet	One public user review challenges fiat availability and protection controls; not an established unpaid-withdrawal case. Context and source Reviewed public support thread contains introductions, not evidence of settled payment complaints. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Hype.bet	A September 2026 restricted-account report has no confirmed recovery in the accessible replies. Context and source A separate multiple-account case was rejected by the mediator; a smaller settlement was not full payment of the reported winnings. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Hyper Lucky	AskGamblers $24.72 deposit and $200 withdrawal cases remain unresolved. Context and source €515 case marked resolved by customer; €805 case closed without a confirmed payment outcome. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Ignition Casino	Recent reports allege retained winnings and a disputed negative balance; replies do not confirm remedies. Context and source A separate first-person poker post alleges deposit-only return; it is supplementary indexed testimony, not an adjudicated finding. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Jackbit	The 8 SOL case has no clear player receipt in the visible closing exchange. Context and source A different claimant confirms $10,000; administrative closure and payment are not interchangeable. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Katsubet	Historical uncredited $500 deposit record remains unresolved. Context and source Two other cases marked resolved do not establish repayment; these brand histories predate the current operator record. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Kings Game	$4,000 additional-verification complaint remains open on 30 September 2026. Context and source Near-$2,600 closure and post-exclusion transfer disputed in public reviews; operator replies do not confirm settlement. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Luckiest	83 USDC bonus-related balance dispute closed without follow-up or confirmed payment. Context and source Ask for cash/bonus accounting; programme appeal deadlines should not be confused with ordinary payment timelines. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Lucky Coin	August 848.85 USDC reward claim closed as resolved by customer; itemised recovery not independently verified. Context and source May four-day withdrawal allegation disputed by operator, with no public reconciliation established. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Lucky Rollers	Reviewers report a 6,600 USDT confiscated balance and separate $954/$134 missing transfers. Context and source Some operator replies promise investigation; no confirmed settlement of those reports in the examined public listing. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
LuckyAnon	Casino Guru case closed for customer inactivity without payment confirmation. Context and source Forum disputes include about $900 withheld and a later sportsbook restriction; no confirmed resolution found. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
LuckyBlock	A 3,362 USDT request ended in an accepted $2,000 deposit-only return; another sports closure was not adjudicated. Context and source A separate $43,000 complaint was rejected after evidence review and was not counted as proven unfair confiscation. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Mace.bet	Forum members reported delayed withdrawals, maintenance and an alleged hack in August–September. Context and source No independent incident verification or closing repayment outcome found; a working current lobby does not settle those reports. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Magician Bet	€143,500 and CAD 5,510.89 AskGamblers complaints reopened and open on 30 September. Context and source LCB customer confirmed deposit return while winnings were refused; mediator accepted confidential operator evidence. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
mBit Casino	A historical 1.0545 BTC dispute ended with an accepted deposit refund, not established payment of all winnings. Context and source A separate $25 technical-fault case includes player-confirmed receipt after contradictory withdrawal instructions. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Mega Dice	A 72,000 USDT account and destination-wallet complaint displayed unresolved at review. Context and source A separate $9,381 case changed from unresolved to rejected after later operator evidence; it is not counted as confirmed nonpayment. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Metaspins	Large-win cases ended with decisions favouring the operator, without confirmed payment of the claims. Context and source The formal policy sets response periods but does not identify an external ADR provider by name. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
MetaWin	An AskGamblers $38,000 wallet-account complaint remained unresolved. Context and source A separate $400 forum allegation was not independently adjudicated; repeated posts of the same case are not additional victims. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Monkey Tilt	Examined closed cases include decisions accepting the operator’s terms defence, not confirmed payments. Context and source A forum report of a pending withdrawal lacks a verified settlement; selected records do not establish a failure rate. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Moonbet.co	30.60 USDT complaint closed September 16 for absent follow-up; no confirmed recovery. Context and source Current .co contacts differ from .games addresses in older linked complaint policies. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
MoonRoll	$180,000 account-closure complaint unresolved; €900 file closed after player stopped responding. Context and source No confirmed payment in either reviewed outcome. Dispute page names Curaçao while general terms name Anjouan law. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
MyBookie	A $3,700 KYC complaint and a separate token-recovery report are unanswered at BBB. Context and source The historical $15,000 account-deactivation thread has no author-confirmed full recovery in the inspected exchange. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Nano Games	120 USDT deposited after exclusion remained unresolved after operator non-response; duplicate Trustpilot report counted once. Context and source 115,000 TRX claim was rejected after private evidence review, with deposits returned but gains withheld; a separate $3,800 report has no public resolution. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Pigmo	Payout and exclusion complaints remain unresolved with no operator response. The $5,600 case closed after customer silence, without confirmed payment. Context and source Public self-exclusion destination failed on 29 September; separate responsible-gambling policy was readable. Informal exit allegations remain unverified. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
PrimeDice	Dated 2025 discussions dispute unfinished VIP progress and final rewards; no complete settlement was established. Context and source Cash balances, credited bonuses and incomplete rewards are different claims; old withdrawal reports do not establish present availability. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Qzino	$300 account-closure complaint has customer-confirmed repayment; forum and AskGamblers describe the same case. Context and source Separate ¥400,000-listed closure complaint ended for customer inactivity without payment confirmation. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Rainbet	Two reviewed fund-retention complaints show no confirmed recovery or substantive public answer. Context and source A separate account-link dispute favoured the operator. These selected cases are not a customer-wide failure rate. Case evidence dated 2026-09-27 · Sources and case context	Read investigation
Rakebit	The player confirmed receipt of the €884.86 exclusion-case refund; Casino Guru marked it resolved on 7 October 2026. Context and source The remedy followed corrected dates and an omitted USDC deposit. A separate limit-tool complaint was rejected on scope grounds, not established as paid. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Razed	A 1,870 USDT complaint reports five months of verification delay and remains unresolved. Context and source A separate mining-income complaint was rejected without a confirmed payout in the visible ending. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Rocketpot	A €75,000 complaint reopened after an earlier resolved closure and displayed unresolved at review. Context and source A separate $50,000-plus case ended with a roughly $5,204 deposit schedule, not verified recovery of the winnings. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Rollbit	Recent retained-balance reports remain without confirmed recovery in the reviewed exchanges. Context and source A historical $111 claimant reported 8 months of waiting; later receipt did not answer the disputed account accusation. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Roobet	A source-of-funds complaint concerns a $93 balance and a separate $90 transfer. No payment is confirmed. Context and source The older large payment is operator-reported; the September €1,300 case’s latest final status could not be reconfirmed. Case evidence dated 2026-09-27 · Sources and case context	Read investigation
Royalen	€22,500 disputed bonus-related winnings case closed unresolved after casino non-cooperation. Context and source Customer revised the balance history; allegations are attributed and repayment of disputed winnings was not confirmed. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Shuffle	A 1 LTC claimant confirmed payment after a reported 16-day wait with unanswered emails. Context and source Other records distinguish operator-only approval, an upheld account restriction and a reported 5-week verification delay. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Slots.lv	Two distinct disabled-account reports, claiming $2,900 and $7,200, lack confirmed recovery. Context and source A historical exclusion dispute has no visible final ADR outcome; it is not an adjudicated unpaid-jackpot finding. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Solcasino	Domain-matched cases involving approximately 30 SOL, $380,000 and $99,937 remain unresolved in the reviewed records. Context and source Some payments were reported in one case, but full settlement was not established. sol.casino complaints are excluded. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Solpump	Identifiable public reports describe missed Crash cashout commands and support delays. Context and source Reports do not establish manipulated game results; selected recent cases have no confirmed public resolution. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Sportsbet.io	The 10,000 USDT record confirms permission to withdraw, without a visible player receipt. Context and source Use the procedure applicable to the event and entity. The previous Curaçao six-month filing wording is not assumed to govern current accounts. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Stake	A prolonged verification restriction has a player-confirmed resolution. Context and source A separate account-closure allegation has no documented recovery; one paid case does not settle another claimant’s balance. Case evidence dated 2026-09-27 · Sources and case context	Read investigation
Super Slots	A first-person $96,000 account restriction report lacks a documented final payment in the visible forum thread. Context and source A separate invited review reports a $450 cashout; neither report establishes a population-wide success or failure rate. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
TG.Casino	1,732 XRP case unresolved for insufficient operator evidence; €120,000 case unresolved after operator non-response. Context and source €11,000 complaint rejected after private evidence review; that decision did not mean the claimed winnings were paid. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Thrill	A documented complaint route and an operator response support the existing assessment. Context and source The case already discussed in the investigation has no established settlement; the current 6/10 redress assessment is retained. Case evidence dated 2026-09-27 · Sources and case context	Read investigation
Toshi.bet	Self-exclusion case unresolved after mediation; $652 and 700 SOL cases closed for different procedural reasons. Context and source No confirmed full recovery in those closing records; allegations and mediated findings are distinguished. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
Tower.bet	56,000 USDC and C$15,000 cases closed without verified payment or a completed merits investigation. Context and source Rejected labels reflected player-requested closure or unanswered follow-up; they do not establish that the casino paid or proved misconduct. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
TrustDice	One SEPA claimant confirmed receipt; other records do not establish full repayment. Context and source The 2022 refund-eligibility dispute must not be described as a proven unpaid withdrawal. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Vavada	An earlier €400 transfer was confirmed; €17,200 disputed game gains were voided, not repaid. Context and source Other closed cases concern referral eligibility and refused compensation, not universal customer recovery. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Vave	The major confiscation case is unresolved, with an outcome dated 29 September 2026. Context and source The mediator found supplied evidence insufficient; other selected cases include paid, resolved and rejected outcomes. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Wild.io	A 452.32 USDT sports-balance complaint has no confirmed recovery in the reviewed record. Context and source An older missing payment was recovered; a rewards complaint marked resolved did not establish a refund. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Winna	A serious complaint-handling record already reduced redress, withdrawal and protection points. Context and source The separate operator-reported release is recorded with its limits; the same failings are not deducted twice. Case evidence dated 2026-09-28 · Sources and case context	Read investigation
Wolf.io	€450 case closed without payment confirmation; AskGamblers KYC case ended with an operator-favourable decision, not a stated refund. Context and source Additional attributed customer reports describe account closure and repeated withdrawal obstacles. Case evidence dated 2026-09-30 · Sources and case context	Read investigation
WSM Casino	40 LTC winnings dispute remains unresolved against mediator fairness standard; deposit-only offer was not verified full recovery. Context and source New €500 account-closure claim remains open. Other cases include rejected claims and a customer-marked exclusion settlement with no public amount. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
YBets	A roughly $6,000 provider-review complaint ended with customer-confirmed payment. Context and source A separate resolved-labelled case did not establish recovery of the disputed remaining balance; outcomes are not interchangeable. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
Yeet	The closure-balance case carrying a 710 USDT headline ended unresolved on 21 September 2026 after operator non-response. Exact closing balance not verified. Context and source Formal policy names a 30-calendar-day response and CADRE escalation. A prize complaint received a public reply without confirmed payment. Case evidence dated 2026-09-29 · Sources and case context	Read investigation
ZenoBet.io	No sufficiently documented exact-domain customer case established in this review; this is not a clean payment record. Context and source Internal complaints and discretionary arbitration described, without a verified independent adjudicator or firm universal deadline. Case evidence dated 2026-09-30 · Sources and case context	Read investigation

Download all 104 records (CSV)

A closed complaint may still leave money unpaid

Some public records end with payment confirmed by the player. Others end after an operator reply, an adverse mediation decision or the player stops responding. The financial outcome matters more than the label on the discussion thread.

Unresolved winnings

The 0xBet investigation examines a large disputed balance reversal without established recovery.

Partial remedy

The Cloudbet review separates a deposit-only refund from winnings still contested.

Confirmed receipt

A historical Bitcasino complaint includes the player’s confirmation of payment. It establishes that case’s outcome, not a general success rate.

When the operator stops answering

Keep the original complaint reference and request a final written position through the formal channel in your account terms. If that route is unavailable, preserve the failed submission and check whether a named mediator covers your operator. A public forum can make a case visible; it cannot force the balance to be released.